Cancellation & Refund Policy
Thank you for choosing Hojo Host for your hosting and domain services. We strive to ensure your satisfaction with our products. Please read this policy carefully to understand our guidelines regarding returns and refunds.
Hosting Services
- Refund Eligibility:
– We offer a [Insert Number]-day money-back guarantee for our hosting services. If you are not completely satisfied with our hosting within [Insert Number] days from the initial purchase date, you may request a refund.
– The refund policy does not apply to any additional services or products, such as domain registrations, SSL certificates, or add-ons.
- Refund Process:
– To initiate a refund request, please contact our customer support team within the specified refund period.
– Refunds will be processed based on the original payment method used for the purchase.
– Any setup fees, domain registration fees, or additional services purchased are non-refundable.
Domain Services
- Domain Registration:
– Domain name registrations are final upon purchase and are non-refundable.
– If an error occurs during the registration process, please contact our support team immediately for assistance.
Cancellation of Services
- Cancellation Policy:
– If you wish to cancel any service with Hojo Host, please submit a cancellation request through your account or contact our support team.
– Cancellation requests must be submitted before the next billing cycle to avoid automatic renewal charges.
Exceptions
- Special Circumstances:
– Hojo Host reserves the right to consider special circumstances on a case-by-case basis for refunds or exceptions not explicitly outlined in this policy.
Contact Us
If you have any questions about our Return & Refund Policy or need assistance with a refund or cancellation, please contact our customer support team at [Insert Contact Information].
Policy Updates
Hojo Host reserves the right to modify or update this Return & Refund Policy at any time. Any changes will be posted on our website with the revised effective date.
By using our services, you agree to adhere to the terms and conditions outlined in this Return & Refund Policy.